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The Project is Just the Beginning — Let LINX PNW be the Long-Term Partner You Can Lean On

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Service Department

The LINX Pacific Northwest experience doesn’t stop at installation. Our Support Services provides customers with one point of contact for their network cabling needs.

Our ongoing response and managed support services are end-user focused, allowing customers the ability to mold a plan specific to their business needs.

  • Quick Response: We will work directly with each client to set up timely service visits.
  • Technical Skills: Our team of technicians are experts who constantly collaborate, bringing our collective knowledge to your job sites.
LINX Pacific Northwest service department technician on site

Service Solution Options

LINX Pacific Northwest offers both reactive support services and proactive managed services. With our dedicated service team, you can have peace of mind knowing that any issues with your network cabling solutions will be promptly and effectively resolved.

Support Services

  • Provides standard or accelerated response time to reactive issues that arise with systems
  • Provides clients with proactive, preventive maintenance checks
  • Covers moves, adds, and changes (MAC) needs

Managed Services

  • Provides the ability to have full-time or part-time on-site support from a highly qualified specialist to engage as if they are your own staff
  • Offers remote monitoring capabilities of systems and live end-user support in real time via video conference
  • Delivers ongoing end-user training capabilities and consistent remote support for companies with multiple locations

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